Job Description

Job Summary

The Ancillary Senior Manager plays a key operational and administrative role within the Ancillary Services division, supporting a diverse portfolio of outpatient ancillary centers. Reporting directly to the Vice President of Ancillary Services , this position is responsible for lease coordination, contract management, provider compensation processes, and oversight of ancillary business entities. The Senior Manager also acts as a liaison to internal committees and provides direct management support to operational leaders across the network.

Essential Job Functions

Real Estate & Lease Management

• Coordinate and manage the execution, renewal, and compliance of lease agreements across all ancillary sites.
• Serve as point of contact with landlords, legal counsel, and internal stakeholders for lease-related issues.
• Track critical lease dates and ensure timely actions for renewals, terminations, or expansions.

Governance & Committee Representation

• Attend internal committee meetings (e.g., Regional, and Growth) as the representative for ancillary services.
• Attend Office Manager meetings as the ancillary liaison.

LLC & Entity Oversight

• Manage the day-to-day administrative and financial operations of smaller ancillary LLCs.
• Ensure compliance with corporate governance, reporting, and regulatory requirements for each entity, including but not limited to Monthly Operating Reviews.

Staff Oversight & Performance Management

• Oversee office managers across the ancillary centers, including conducting or coordinating annual performance reviews and bonus evaluations .
• Support training, onboarding, and development of office management personnel, including monthly meetings.

Provider Contracting & Compensation

• Manage the lifecycle of provider contracts, including annual renewals, amendments, and compensation model updates, in addition to onboarding.
• Process and track provider bonus calculations and ensure timely and accurate payments.
• Liaise with legal and finance teams to maintain current and compliant provider agreements.

General Operations Support

• Collaborate closely with the VP of Ancillary Services on a wide range of strategic and tactical initiatives.
• Manage the POD program for the ancillary centers, including managing all related communications.
• Take ownership of special projects and “other duties as assigned” that support the growth and stability of the ancillary division.
• Serve as a trusted resource for operational troubleshooting and administrative consistency across all locations.

*NOTE: The list of tasks is illustrative only and is not a comprehensive list of all functions and tasks performed by this position.

Other Essential Tasks/Responsibilities/Abilities

• Must be consistent with Femwell’s core values.
• Excellent verbal and written communication skills.
• Professional and tactful interpersonal skills with the ability to interact with a variety of personalities.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with proven ability to meet deadlines and work under pressure.
• Ability to manage and prioritize multiple projects and tasks efficiently.
• Must demonstrate commitment to high professional ethical standards and a diverse workplace.
• Must have excellent listening skills.
• Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures.
• Must maintain compliance with all personnel policies and procedures.
• Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members.
• Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position.

Education, Experience, Skills, and Requirements

• Bachelor’s degree in Healthcare Administration, Business, or related field (Master’s degree preferred).
• Minimum of 5 years of experience in healthcare operations, business administration, or real estate/contract management.
• Strong knowledge of provider contracting and compensation structures.
• Experience with lease and property management in a healthcare setting strongly preferred.
• Highly organized with attention to detail and excellent follow-through.
• Proficient in Microsoft Office Suite and business operations software (e.g., contract management systems, payroll tools).
• Excellent interpersonal and communication skills, with the ability to interface professionally with executives, physicians, and administrative staff.
• Hybrid rotation schedule and/or onsite as needed, as well as occasional travel to ancillary sites and meeting locations as required.

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