Assistant Director of Housekeeping Job at Omni Hotels & Resorts, Atlanta, GA

VzZob291QlBhRW9XeHhWQjRlQlRmNktjS1E9PQ==
  • Omni Hotels & Resorts
  • Atlanta, GA

Job Description

Overview

The Omni Atlanta Hotel at Centennial Park is seeking an Assistant Director of Housekeeping to join and help lead their housekeeping team!

The goal of this position is to assist in managing and directing of all Housekeeping. To participate in quality assurance for Housekeeping department and department cost control measures. To provide support to the executive Housekeeper in all areas of the Housekeeping Operation. To ensure Omni standards are met in all areas by monitoring quality assurance, and consistently setting a good example.

Responsibilities

  • Provides courteous, personalized, attentive, sincere, consistent Guest Service by responding promptly and efficiently to inquiries, request & Complaints using Guest Service Skills. Exhibiting hospitality while striving to exceed Guest expectations.
  • Resolves difficult or unusual problems arising with Guests, while maintaining good Guest relationships, demonstrating outstanding hospitality through the corrective action taken.
  • Maintains open and clear communication with all departments and guests to ensure consistent service.
  • Identify ways of improving the efficiency and effectiveness of our service to guests by actively participating in the Omni Service Tradition program.
  • Assists Executive Housekeeper with all of the following departmental functions and concerns: assist with opening and the PM shift, maintaining turnover to an acceptable level, maintaining uniform control, purchasing and issuance, guest requests, monthly meetings, quality assurance in public space and guest rooms, linen and supply inventories, purchasing linen and supplies when needed, assist with scheduling, Kronos and payroll cost controls.
  • Monitor Housekeeping inventories to ensure adequate levels are maintained.
  • Maintaining close communication and interaction with Front Desk and Engineering departments, reporting all maintenance issues.
  • Inspects the cleaning and servicing of all guestrooms, and inspects all vacant rooms on a daily basis.
  • Prepare and complete all reports needed. VIP’s, Due-Out’s V/D’s etc.
  • Identifies all cleaning defects and reassigns them to the responsible GRA. Completes a full inspection form for each GRA and forwards them to the Executive Housekeeper on a daily basis.
  • Responsible for overseeing the Housemen, ensuring that they are working appropriately with GRA’s, and that they are completing all daily housemen duties/special projects.
  • Overseeing the Laundry Department and all of its functions.
  • Participates in energy conservation efforts.
  • Respects Hotel property and work areas by keeping them clean, well maintained, stocked, and properly stored.
  • Eliminates waste of supplies.
  • Assists in maintaining Omni standards of cleanliness and a consistent guestroom/guest experience.
  • Assists in maintaining a highly motivated and trained staff that continually strives for excellence, in service and cleanliness.

Qualifications

  • Must have a minimum of 2 years of hospitality Housekeeping management experience in a 500+ or more room hotel .
  • High School Diploma or GED / College Degree preferred.
  • Must be highly motivated and have the ability to Multi-task.
  • Must be able to work independently.
  • Must have the ability to lead, motivate and develop others.
  • Must be able to work a flexible schedule to include weekends and holidays.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement .

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job Tags

Holiday work, Flexible hours, Shift work,

Similar Jobs

Henkels & McCoy, Inc.

Safety Specialist Job at Henkels & McCoy, Inc.

 ...infrastructure needs of today. H&M leverages the collective strength of its diverse disciplines to create seamless integrations between projects,...  ...energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training,... 

TEIS Early Intervention Provider

Social Worker, Early Intervention Job at TEIS Early Intervention Provider

 ...We're looking for full or part time Early Intervention Therapists with a passion for educating families and helping children thrive, to cover throughout the Greater Pittsburgh Region. The Therapist's client territory is centrally located to their residence location... 

Ethos Veterinary Health

Internal Medicine Veterinary Technician, Mass Vet Job at Ethos Veterinary Health

 ...Massachusetts Veterinary Referral Hospital in Woburn, Massachusetts is looking to expand our Inpatient & Outpatient Care in our Internal Medicine department. Whether youre an experienced technician or just beginning your veterinary career, if you have a passion for patient... 

Robotic Imaging, Inc.

BIM Specialist (Scan to BIM) Job at Robotic Imaging, Inc.

 ...About the Role We are looking to add a talented BIM Specialist to support our team in Philadelphia, PA. The primary responsibility...  .../Internship/Co-op Equal Opportunity Statement Robotic Imaging is committed to diversity and inclusivity in the workplace. ```... 

MTP

Senior Video Project Manager Job at MTP

 ...MTP, Inc. is seeking a self-motivated Senior Video Project Manager to join our dynamic team for our client, a global technology brand! Role Summary: We have a world-class tech and media team and as a Senior Video Project Manager you will play a crucial role in streamlining...