Job Description

The Clinic Supervisor’s primary functions are responsible for supervising, training, and motivating team members. Trains and coaches the Front Desk staff; monitors activity for quality and productivity; analyzes, develops and produces feedback and management reports; conducts quality audits; coordinates the development of and reviews and implements departmental protocols. Responsible for serving in the Supervisory role as a group/team mentor and resource liaison.Duties include but not limited to supervising complex multi-payer insurance verification and benefits eligibility procedures for multiple specialty areas across the department entities. The Supervisor must be highly proficient with insurance verification/benefits eligibility and when necessary, obtain and complete documentation for referral/authorizations, and assess patient financial liability. Must have knowledge of billing practices, reconciliation.

Salary Range: Minimum /hour - Maximum /hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

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Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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