Customer Service Representative Job at 24 Seven Talent, Los Angeles, CA

WGExcW9PUlBZa3dVemhOQzUrVlplNldm
  • 24 Seven Talent
  • Los Angeles, CA

Job Description

Customer Service Representative (Women’s Apparel Brand)

We’re seeking a proactive and customer-focused Customer Service Representative to support a growing women’s apparel brand. The ideal candidate has a passion for fashion, excellent communication skills, and experience managing customer inquiries across multiple platforms. This role plays a key part in ensuring every customer enjoys a seamless and positive brand experience.

Key Responsibilities

  • Respond promptly to customer inquiries via email, social media (Instagram DMs), and ticketing platforms.
  • Manage orders, returns, and exchanges through Shopify and AfterShip .
  • Track and resolve shipping or fulfillment issues in coordination with the warehouse team.
  • Maintain accurate customer records and communication logs in HappyFox .
  • Engage with the online community and assist customers via Instagram DMs in a brand-appropriate tone.
  • Collaborate cross-functionally with marketing, operations, and e-commerce teams to ensure customer satisfaction.
  • Identify recurring issues or feedback trends and share insights with the leadership team to improve processes.

Qualifications

  • 1–2 years of experience in customer service, preferably within apparel, retail, or e-commerce .
  • Proficient in Shopify , Instagram , HappyFox , and AfterShip (or similar tools).
  • Strong written and verbal communication skills with a customer-first mindset.
  • Detail-oriented and highly organized, with the ability to manage multiple requests at once.
  • Positive, professional, and proactive attitude with a genuine passion for helping customers.

Location: Northridge, CA (Onsite, Monday–Friday, 8:00 AM–5:00 PM)

Schedule: Full-time, 40 hours per week

Duration: Contract through January/February 2026

Pay Rate: $21/per hour

Job Tags

Hourly pay, Full time, Contract work, Monday to Friday,

Similar Jobs

Driscoll Children's Hospital

Pediatric Neurologist/Epileptologist Job at Driscoll Children's Hospital

 ...environment serving the children of South Texas. The ideal candidate will provide both inpatient and outpatient care for children with neurologic conditions, with a focus on the diagnosis and treatment of epilepsy. Key Responsibilities: Provide comprehensive neurologic... 

Book of the Month

Editorial Assistant Rotational Program Job at Book of the Month

 ...Summary: The Editorial Rotational Program mission is to accelerate the professional growth and development of Early Career Editorial...  ...-to-consumer lifestyle business. As a full time Editorial Assistant, this program will offer employees the opportunity to explore... 

STUDSON

Senior Administrative Assistant Job at STUDSON

 ...detail are your middle names. A bachelor's degree in business administration or a related field is preferred, but what really matters is...  ...with office software, including MS Office Suite and ideally NetSuite (that would be a huge plus!), among others. Youll be... 

Business Integra LLC

RN- Outpatient Clinic Job at Business Integra LLC

 ...Job Title: Registered Nurse (RN) Outpatient Clinic Job Type: 13 weeks contract with possible extension Shift: Day 5x8-Hour (08:00 - 16:30) Summary: Provide nursing care to patients in an outpatient setting by performing assessments, administering treatments... 

Greentown Productions

Virtual Assistant Job at Greentown Productions

 ...We are seeking a detail-oriented and proactive Virtual Assistant to provide high-level administrative and operational support to our management...  ..., meeting logistics, and follow-ups. Conduct basic online research or prepare summaries when needed. Support special...