Customer Service Representative Job at KROHNE, Beverly, MA

WGFWcXF1VktZVTRUelJ0RTRPcFRlS2VmS2c9PQ==
  • KROHNE
  • Beverly, MA

Job Description


We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. KROHNE, Inc. complies with applicable federal, state & local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

KROHNE

We are currently looking for a Customer Support Representative in our Beverly location. This person will provide customer support, order entry and system administration for our organization.

The successful person will have a minimum of five years experience from a manufacturing/distribution environment in an inside sales, product support, order fulfillment or technical customer service environment

Your main responsibilities:

1. Performs order entry and system administration for the ERP system (database). This includes the maintenance of customer data and sales territories.

2. Expedites orders with feeder factories.

3. Coordinates logistics activities as applicable to the sales process. This includes receipt and processing of orders as they are received from overseas factories.

4. Provides assistance with resolving customer complaints.

5. Provides training to Inside Sales personnel with regard to ERP system usage (new hires, etc.)

6. Interfaces with manufacturing to assist with the resolution of issues related to order quality, change orders and shipping issues.

7. Releases orders to manufacturing (picking lists, etc.)

8. Communicates with customers and representatives on issues relating to order confirmations, projects and submittal packages.

Compensation details: 21-24 Hourly Wage

PI11c6d72c36f9-30492-36168603

Job Tags

Hourly pay, Full time, Local area, Overseas,

Similar Jobs

Calculated Hire

Email Marketing Developer Job at Calculated Hire

 ...Sr. Email Marketing Developer Hybrid - Columbus, OH 6-12 month contract with possible extension and/or conversion Qualifications: ~ A Bachelors degree in related field ~3-5+ years of experience building, execuiting, testing, and deploying email campaigns in... 

The Law Offices of Mayer and Newton

Receptionist Job at The Law Offices of Mayer and Newton

 ...West Knoxville Law Firm is looking for a front desk receptionist. The ideal candidate will be able to work in a fast paced environment. We are looking for...  ...clerical duties Provide support to Attorneys and other office staff as needed Requirements : Must have a... 

Newmark

Commercial Real Estate Analyst Job at Newmark

 ...Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (Newmark), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmarks comprehensive suite of services and products is uniquely tailored to each... 

Express Employment Professionals - Meriden

Project Manager- Plumbing/HVAC Job at Express Employment Professionals - Meriden

 ...Project Manager- Plumbing/HVAC Full Time position- Meriden, CT Compensation: $90,000-$100,000/year Benefits: Health, Dental Life, Disability Insurance, Paid time off, 401k matching Responsibilities: Coordinate field labor for multiple projects Coordinate... 

Clark International

Unarmed Security Officer Job at Clark International

 ...fit, able to comply with uniform standards, and willing to represent Clark International and our clients in a professional manner. Guards will utilize computer software for patrols and reports. About the Role - Open Position: Security Officer Part Time Position...