We are seeking a Customer Services Representative to join our Tucson office. The role involves providing in-person and online support to taxpayers, assisting with filing, education, refund and billing inquiries, and explaining applicable state tax policies and procedures.
This position requires excellent customer service skills, attention to detail, and the ability to handle multiple forms of communication including live chat, walk-ins, phone calls, correspondence, and email.
Key Responsibilities:
Qualifications:
Required:
Preferred:
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