Job Description

Overview:

We're looking for a detail-oriented Deposit Operations Specialist to support daily banking operations, review exception reports, process transactions, and assist with customer and branch inquiries. This role is based at our corporate headquarters in Fort Lauderdale and is not remote.

Key Responsibilities:

• Review and process daily reports (Fiserv, Nautilus).
• Handle exception and non-post reports; post journal entries; reconcile account issues.
• Process overdrafts, returns, stop payments, and large-dollar items.
• Manage ACH and check Positive Pay decisions.
• Verify Mobile Deposit and RDC transactions.
• Process FRB adjustments and file maintenance reports.
• Research and assist with ACH, debit card, and Zelle disputes.
• Review and process Death Notification Entries and government reclamations.
• Perform debit card maintenance and wire transfers (including call-back verifications).
• Track and resolve dormant accounts; manage legal document requests and subpoenas.
• Respond to audit, examination, and CPA confirmation requests.
• Support special projects and ensure compliance with all banking policies and regulations.

Requirements:

• Minimum 2 years of banking operations experience.
• Strong problem-solving and research skills.
• Excellent attention to detail and multitasking ability.
• Proficient in Microsoft Office; Excel experience preferred.
• Strong written and verbal communication skills.
• Able to work independently and prioritize effectively.
• Must be able to commute or relocate to Fort Lauderdale, FL 33308.
• Overtime may be required during peak periods.

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