Desktop Support - AV Analyst Job at Compunnel Inc., Trenton, NJ

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  • Compunnel Inc.
  • Trenton, NJ

Job Description

Introduction

  • 3+ years of experience supporting/troubleshooting audio/video productions and live event support including operating video conference room technologies and hybrid meeting support (Zoom, Teams, Skype, GoTo meetings, Webex).

General Description

Note: The role is onsite and does involve some travel to other offices in NJ.

Prepare, operate, support, and maintain audio/video IT equipment during recording sessions or live events

Qualifications:

  • Strong understanding of sound dynamics and acoustics
  • Audio\video production experience in various audio\video technologies and software (Crestron, Extron, Polycom, Adobe and Camtasia experience a plus)
  • Hands on, helpdesk experience within the Windows environment
  • Experience with virtual conferencing platforms such as Zoom, Teams, Skype, GoTo meetings, Webex and assisting with the hosting of meetings
  • Proven ability to diagnose and troubleshoot both A/V and PC related technical issues
  • Ability to work with senior management supporting events and cope with a fast-changing environment
  • The ability to work as a team or independently
  • The ability to prepare documentation, knowledge transfer, train staff, presenters, and technical staff etc.
  • The ability to document processes and associated materials and support knowledge transfer

Responsibilities:

  • Prepare, operate, support, and maintain audio/video IT equipment during recording sessions or live events
  • Collaborate with presenters, producers, directors, and other team members to achieve desired sound\video
  • Troubleshoot technical issues related to audio, video and IT equipment
  • Travel to alternative work office locations (Newark, Trenton, Cherry Hill regions) may be required based on the event calendar and scheduling.

Job Tags

Remote job,

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