Job Title: Associate, Enterprise Meetings Services (EMS)
Location: Indianapolis, IN 46225
Duration: 06+ Months Contract
Pay Rate: $28.66/hr on W2 (Max)
About the Role
The US Meetings Team is a group of meeting experts offering global strategic management utilizing compliant, standardized processes in all channels. We work collaboratively with our business partners to provide flexible and innovative solutions in an ever-changing environment, while delivering outstanding customer experience.
Responsibilities:
• Comply with Global Standards on meetings and events interactions with external parties and all other relevant Client’s policies and procedures. Be responsive for audit readiness and compliance requests.
• Understand meeting program, business needs as well as needs of business partners; including Thought Leader relationships.
• Supplier management when managing meetings logistics.
• Consult by providing project management expertise and direction to ensure fulfillment of meeting expectations. • Support the meeting program through multiple systems and tools to enable sufficient meeting planning and contracting. Initiate and facilitate optimization opportunities connected with processes, systems, and people.
• Establish and maintain internal strategic partnerships with compliance, finance, procurement, and other functions that can facilitate cross functional work.
• Effectively lead, collaborate, and manage multiple relationships with external vendors (i.e., Meeting Planning Companies) and partners to positively impact customer experience.
• Oversight operations across external meetings, advisory boards, and other services activities with a project management approach and focus on end customer and stakeholder experience.
• Ensure compliance and legal requirements connected are integrated in the meeting planning process.
Qualifications:
• Bachelor's degree and/or equivalent relevant working experience could apply
• Excellent verbal and written communication skills
• Project management experience is preferred, knowledge and expertise using systems, applications, or devices such as MS Office 365 and SAP
• Minimum of 1-3 years of pharmaceutical industry experience or meetings and events background
• Requires business and/or technical knowledge developed through education or experience using discipline and understanding of key business drivers. Over time, should be able to improve processes, products, and services.
• Be able to create impact at various levels: immediate peers and across teams.
• May lead small to medium projects with small to moderate risk. Effective and agile communications skills are needed.
• Requires analysis of workable solutions to solve and anticipate a range of day-to-day problems including standard and non-standard requests. Be able to provide support on solving issues, within a team or multiple teams over time
• High learning ability and flexibility to adapt to a fast-changing environment and support organizational change with a strong customer and people focus.
• Demonstrates proficiency in clearly conveying program-related education to meeting stakeholders, with emphasis on relevant policies and procedures.
• Demonstrate a strong sense of urgency in managing workload while maintaining a high level of attention to detail.
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