Job Description

SUMMARY

The HCM Specialist will provide administrative, testing, payroll, time management, and reporting and analytics support across the enterprise. This role is a hands-on role leading and facilitating the optimization of the HCM to improve process efficiencies, compliance, and reporting to drive HCM value in support of business needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Serves as the primary subject matter expert for Dayforce HCM, including Core HR, Payroll, Time & Attendance, Benefits, and Talent modules.
• Manages, tests and deploys system upgrades, enhancements and integrations, and updates planning for the HCM/Payroll platform to ensure that upgrades run seamlessly.
• Develops and maintain SOPs, workflows, reports, dashboards, integrations, and data extracts.
• Manages user security, permissions, and role-based access in the HCM.
• Provides administrative support for Concur T&E solution interface.
• Provides end-user training and support across HR, Payroll, Benefits, and other departments.
• Collaborates with HR, IT, and Finance teams to improve business processes through system solutions.
• Supports a multi-location payroll team with a focus on accuracy, process improvement, and compliance in a complex, multiple-site labor environment. Serves as payroll backup for various regional pay groups. Works with Payroll Specialists to optimize payroll process efficiency.
• Liaises with Dayforce support for issue resolution, upgrades, and feature rollouts.
• Conducts regular data/payroll audits and ensures data integrity and system compliance.
• Maintains employee payroll data, including tax setups, PTO, deductions, garnishments, and direct deposits.
• Responds to internal business partners and employee inquiries regarding reporting, information, payroll, PTO, and deductions with professionalism and urgency.
• Supports various reporting activities from HCM involving employee data, including but not limited to; hiring & selection, turnover, performance, pay, overtime, staffing, employee engagement, training, skills, etc…Provides analysis in Power BI when necessary.
• Produces and distributes W-2s and other year-end payroll documentation.
• Ensures compliance with federal, state, and local wage and hour regulations.
• Serves as the payroll liaison with Dayforce and Accounts Payable, auditing and processing payroll-related invoices.
• Proactively partners with the IT team to support the HCM and Payroll configuration, upgrades, and business initiatives.
• Performs other related duties as required and assigned.

KNOWLEDGE AND SKILLS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong knowledge of the principles and practices of payroll, human resources, and governmental rules, regulations and procedures.
• Must have extensive (super-user level) HCM, preferably with Ceridian/Dayforce, and payroll/time management experience supporting a complex organizational structure.
• Deep working knowledge of federal and state payroll regulations.
• Strong proficiency with report writing and data analysis tools (ex. Dayforce Report Builder, Power BI, Excel, etc…).
• Requires effective oral and written communication skills including the ability to present ideas, and/or facts and recommendations effectively.
• Strong process orientation with ability to effectively optimize HR systems to best support business needs.
• Strong interpersonal and team skills with ability to professionally interact with all levels of personnel required.
• Exceptional attention to detail, analytical skills with a methodological approach to problem solving and implementation.
• Strong computer skills including proficiency in Word, Excel and PowerPoint.
• Excellent follow-up and organizational skills with the ability to multi-task. Ability to work independently with little direction.
• Ability to handle confidential information and to work collaboratively within a team environment.
• Ability to read, analyze, and interpret human resource related documents and manage systems, extract and present data, and analysis process to solve complex business problems.

EDUCATION/TRAINING/EXPERIENCE

• Possesses 5 plus years relevant HCM technology and payroll experience in a multi-state, labor union, and manufacturing/supply chain environments.
• Dayforce HCM experience preferred.
• Experience assessing, implementing and optimizing HCM systems and managing HR/Payroll support. Union experience preferred.
• Bachelor’s degree in information systems, computer science, human resource, business administration or relevant discipline preferred.
• Any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities.

CERTIFICATES/LICENSES/REGISTRATIONS/TRAVEL

• Valid State Driver’s License required.
• Must be willing to travel up to 10% of time in and out of state to support HCM activities.

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