Interview Type - In-Person Only
Work Arrangement - Onsite at North Chesterfield, VA 23235 (Richmond VA)
Full Job Description -
The incumbent is responsible for assisting and providing customer support, by telephone, email and other means, to improve communications with the public and customer services. In addition will:
Knowledge, Skills, and Abilities
Advanced computer skills are required that aligns with the Job Description.
Ability to multitask and to determine root cause of problems and implement solutions, and resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions. In addition, customer relations skills; good verbal and written communication skills; and proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook).
Skills Matrix -
Skill Required / Desired Amount of Experience
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