Job Description
Are you ready to drive operational excellence and lead a high-performing team in the residential HVAC industry? Arco Home Services is growing fast—and we’re looking for a Residential HVAC Manager who is passionate about leadership, performance, and customer satisfaction. If you’re experienced and ready to make a measurable impact, this is your opportunity.
What We Offer
- Competitive salary with performance incentives
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Clear opportunities for advancement in a fast-growing company
Key Responsibilities:
Leadership & Culture:
- Lead, manage, and mentor a team of HVAC technicians and installers
- Foster a culture of quality, accountability, and continuous improvement
Revenue Growth & Strategy:
- Drive division performance through goal-setting, reporting, and team development
- Collaborate with sales and marketing teams to increase service opportunities and customer retention
Operational Excellence:
- Partner with operations, dispatch, and customer service teams to streamline processes
- Improve efficiency through scheduling, workflow improvements, and technician performance tracking
Technical Oversight:
- Serve as the go-to expert on residential HVAC installations, maintenance, and repairs
- Stay current with industry standards, regulations, and emerging technologies
Customer Satisfaction:
- Ensure top-tier service quality and responsiveness
- Handle escalated customer concerns with professionalism and care
Qualifications
- Proven leadership experience in residential HVAC service
- Strong communication and team-building skills
- Valid HVAC certifications and strong technical knowledge of residential systems
- Business acumen and the ability to manage budgets, KPIs, and team performance
- Ability to thrive in a fast-paced, customer-focused environment
Job Tags
Holiday work,