Job Description

Are you ready to drive operational excellence and lead a high-performing team in the residential HVAC industry? Arco Home Services is growing fast—and we’re looking for a Residential HVAC Manager who is passionate about leadership, performance, and customer satisfaction. If you’re experienced and ready to make a measurable impact, this is your opportunity.

What We Offer

Competitive salary with performance incentives
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Clear opportunities for advancement in a fast-growing company

Key Responsibilities:

Leadership & Culture:

Lead, manage, and mentor a team of HVAC technicians and installers
Foster a culture of quality, accountability, and continuous improvement

Revenue Growth & Strategy:

Drive division performance through goal-setting, reporting, and team development
Collaborate with sales and marketing teams to increase service opportunities and customer retention

Operational Excellence:

Partner with operations, dispatch, and customer service teams to streamline processes
Improve efficiency through scheduling, workflow improvements, and technician performance tracking

Technical Oversight:

Serve as the go-to expert on residential HVAC installations, maintenance, and repairs
Stay current with industry standards, regulations, and emerging technologies

Customer Satisfaction:

Ensure top-tier service quality and responsiveness
Handle escalated customer concerns with professionalism and care

Qualifications

Proven leadership experience in residential HVAC service
Strong communication and team-building skills
Valid HVAC certifications and strong technical knowledge of residential systems
Business acumen and the ability to manage budgets, KPIs, and team performance
Ability to thrive in a fast-paced, customer-focused environment

Job Tags

Holiday work,

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