Job Description

Instructor Trainer

Type: Long-term Contract

Work Setting: Hybrid

Location: Austin, TX 78751

We’re seeking a skilled Instructor Trainer to support training efforts for a Salesforce-based Grants Management System (GMS). This position involves designing, developing, and delivering training for both internal and external users through a mix of in-person sessions, webinars, and digital materials.

Key Responsibilities

• Design and deliver instructor-led, web-based, and multimedia training programs.
• Create training materials including guides, videos, exercises, and job aids.
• Conduct technical training on IT systems, software, installations, security, and maintenance.
• Use LMS platforms and eLearning tools for content development and delivery.
• Assist with formatting and editing training created by other staff.
• Analyze audience needs and tailor training accordingly.
• Stay current on training tools, delivery methods, and accessibility best practices.
• Create content that is clear and effective for both technical and non-technical audiences.
• Support Salesforce-based GMS onboarding and system adoption through training sessions and documentation.

Project Focus

This position will create and deliver role-based training for the enterprise Grants Management System (GMS), including written, recorded, and in-person materials tailored to agency staff, administrators, and external users.

Candidate Skills and Qualifications

Years of ExperienceRequirementSkill/Qualification

8

Required

Experience as a training instructor or in a related field

8

Required

Experience with training methods and technologies

8

Required

Curriculum development and instructional design

4

Preferred

Bachelor’s degree in Education or related field

4

Preferred

Experience creating IT-focused training materials

4

Preferred

Strong facilitation and presentation skills

4

Preferred

Excellent written communication

Technical Proficiency

• Microsoft Office Suite 2010 or newer
• LMS platforms and eLearning authoring tools
• Experience delivering cloud-based training (preferred)
• Familiarity with EIR accessibility and assistive technologies

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