Job Description

Overview & Benefits:

The Licensing Specialist is part of the Medical Support Staff team and is responsible for data entering, gathering, and primary source verification of healthcare practitioner information, including in-depth, detailed, or challenging research of information. Primary methods of researching information include phone, fax, e-mail, and letters.

Location, Hours, Hybrid Policy:

Address: 5900 N Andrews Fort Lauderdale, FL 33309

Hours: M-F 9-6pm or 8-5pm with opportunity to earn one hyrbid day per week after 90 days

Responsibilities:

• Acts as a liaison between the medical board and the provider when applying for a license, obtaining updates and reporting progress
• Assess state requirements, interpret licensing applications, and facilitates completion of applications
• Partner and follow up with external customers to complete the licensing process
• Utilize communication skills to obtain necessary documents, completion of deadlines, and partner with operations and medical staff services department
• Negotiate with licensing parties to ensure timely processing
• Assist in resolving licensing issues as needed
• Ensure providers are licensed to practice in the state they are hired to work in.
• Comply with operating policies and procedures including the facilitation of license requests and use of company resources.
• Assist with resolution of provider issues.
• Maintain confidentiality of all licensing and provider information.
• Perform other duties as assigned.

Qualifications (External):

• Bachelor’s Degree or experience in lieu of education
• A minimum of 2 years of administrative or equivalent work experience is required
• Strong verbal and written communication skills
• Have strong computer, typing, and data entry skills: includes MS Word, Excel and web-based applications, internet, and database programs
• Detail oriented with ability to recognize vital information from verification documents
• Possess proof-reading skills sufficient for auditing documents
• Ability to prioritize well and meet overlapping deadlines
• Demonstrate problem-solving, critical thinking, and deductive reasoning skills
• Ability to consistently maintain quality and production expectations
• NAMSS Certification (National Association Medical Staff Services) is a plus

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