Job Description

Mortgage Product Guideline Specialist

Job description:

Responsible for maintaining product guidelines, developing new products, managing communications regarding products and guidelines, assisting with scenarios, and researching guidelines for loan product exceptions. Function as a valued resource for all departments.

Experience:

Minimum 5 years in Mortgage Lending with an emphasis in underwriting, processing or mortgage product development

Essential Functions:

• Keeps all Agency Manuals and Job Aids current with revisions to mortgage guidelines, policies and procedures
• Develops job aids and training materials as needed
• Writes and distributes company-wide announcements
• Completes investor research, analyzes data, and provides valid conclusions
• Serves as an expert and valued resource and assists all team members with Underwriting and other mortgage-related questions
• Collaborates with several departments to implement guideline changes as well as develop and launch new loan programs
• Reviews marketing materials for product-related content
• Performs other duties as assigned by Product Development Manager
• Moderate supervision required, depending on experience. Report directly to Product Development Manager

Qualifications :

• Must have High school diploma or equivalent required; some college courses or equivalent preferred
• Must have a minimum of 5 years in Mortgage Lending with an emphasis in underwriting, processing or mortgage product development
• Must have strong knowledge base and understanding of Agency Guidelines (FHA, VA, USDA, Fannie Mae, and Freddie Mac)
• Must be proficient with Microsoft Word, Excel, and PDF software programs
• Must have exceptional written and verbal communication skills
• Must possess exceptional attention to detail
• Must have the ability to create guideline manuals, job aids and other materials
• Must have the excellent analytical, and problem-solving skills
• Must have the ability to manage multiple priorities; be detail-orientated and highly organized
• Must be able to respond to questions timely and accurately
• Must maintain a positive attitude
• Must work with a strong sense of urgency and responsiveness
• Must have a high degree of professionalism when interacting with both internal and external clients and operate with highest level of excellence
• Must be ethical and committed to success
• Must meet and adhere to corporate Culture and values

Benefits:

• Dental insurance
• Health insurance
• Paid time-off
• Vision insurance

Schedule:

• 8-hour shift

Education:

• High school or equivalent; some college courses or equivalent preferred

Work Location: Remote or Hybrid

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