Job Description

As the Office Administrator, you will lead and manage the day-to-day operations of our Charlotte office. You will work in partnership with the Managing Partners to deliver superior services and business results. You will be a member of the Business Services team and report directly to the company President.

SUMMARY

This position is critical in ensuring day-to-day operations of the office flow efficiently to create a productive work environment and support the administrative needs of the various company production teams (GIS, Property Tax, Client Services, Development), Finance Department, Account Management, Human Resources and general administrative support company wide.

The Office Administrator will be responsible for supporting a wide range of critical functions, including in-house and outsourced services, facilities management, human resources functions, accounting & billing processes, secretarial services, reception and mail services.

RESPONSIBILITIES

• Provide proactive administrative oversight ensuring seamless operations across all areas of the office.
• Provide high-level administrative support to the leadership team by managing correspondence, meeting notes and recaps, processing paperwork, and assisting with client needs as required.
• Provide high-level administrative support to departments by managing bulk shipment processes, assisting with projects as needed, providing bookkeeping support as needed, presentation preparation and writing, managing corporate subscriptions, managing client CRM databases, general filing and mailing.
• Oversee daily office operations to include but not limited to facility management, vendor relations management, supply and equipment management.
• Create and implement office organization systems.
• Responsible for administrative duties related to corporate human resources including but not limited to managing new hire process including onboarding, employee retention and employee exit duties, processing and managing employee paperwork, overseeing job postings, answering general HR or policy questions, managing benefit administration, assisting with human resource communication.

QUALIFICATIONS

• 7+ years prior office and/or administrative experience in a professional service organization
• This role requires someone who is personable, approachable, and comfortable engaging with others
• This person is a great problem solver, extremely organized and manages their time effectively
• Must have a high level of verbal and written communication skills
• Advanced Microsoft Office suite and related technologies with working knowledge of Word and Excel
• Excellent management/leadership skills
• Bookkeeping experience is a plus
• Human resources experience and/or certifications a plus
• Project management experience and/or certifications a plus

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