Job Description

We are seeking a highly organized and proactive MEA Administrator . This role combines administrative, operational, and customer-facing responsibilities to ensure smooth business processes. The successful candidate will serve as the first point of contact for internal teams, customers, and external partners, while also providing interim support the UK Parent company.

Key Responsibilities:

Reporting & Compliance

• Prepare and submit monthly activity and financial reports for MEA operations.
• Monitor expenses, leave, and sickness records; report directly to the President.
• Complete supplier questionnaires and support new customer onboarding.

Operational & Office Management

• Oversee daily office operations, including inventory, supplies, and facility upkeep.
• Arrange and manage travel, accommodation, and logistics for the President and sales team.
• Monitor and process company service bills (e.g., telecoms).

Customer & Marketing Support

• Update the company website with news and announcements.
• Coordinate with UK marketing partners to maintain the E-shot schedule.
• Build and maintain customer/prospect databases.
• Make cold and warm calls to arrange customer appointments (virtual and in-person).

Administrative & Communication Support

• Act as the first point of contact for phone, email, and correspondence.
• Manage calendars, schedule meetings, and prepare meeting materials.
• Assist with proofreading presentations, proposals, and business documents.

Logistics & Supply Chain Coordination

• Arrange customer shipments and UK imports.
• Liaise with healthcare providers to ensure uninterrupted employee benefits.

Interim Support to UK Parent Company (KME)

• Purchasing: Contact suppliers to confirm delivery dates and report updates to the UK Purchasing Manager.
• Finance: Support the accounts team with invoicing and customer payment confirmations.

Essential Skills & Experience:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong administrative background with experience in office and facility management.
• Excellent written and verbal communication skills.
• Proven ability to prioritize, multitask, and manage time effectively.
• Strong interpersonal skills with the ability to work independently and as part of a team.
• Problem-solving mindset with high attention to detail and accuracy.

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