Job Description

Duration: 3 Months

Job Description:

• Call centre position. 2-3 years customer service or medical office experience required.
• Takes upward of 60-100 inbound calls per day using multiple system applications while being monitored by Quality Assurance.
• Schedules appointments in Epic, in accordance with AIDET service standards, reviewing the scheduling activity and summarizing the transaction at the end of the call. Epic experience not required, but preferred

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit

US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Internal Job ID: 25-52160

Recruiter Name: Sangeeta

Contact: 201-932-1363

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