Job Description

Join Preferred Podiatry Group (PPG) and play a key role in ensuring our providers are fully licensed, credentialed, and ready to deliver exceptional care. As the Provider Licensing & Onboarding Specialist, you’ll manage the full lifecycle of licensing and onboarding from securing and renewing state licenses to coordinating communication, scheduling, and logistics for new providers.

The ideal candidate is organized, detail-oriented, and proactive, with strong communication skills and the ability to thrive in a fast-paced, collaborative environment while keeping processes running smoothly.

This is a part-time, non-exempt remote position reporting to the Senior Manager of Strategy and Programs.

What you will do:

Licensing & Credentialing

• Serve as the lead contact for securing provider licenses in new states as requested by leadership.
• Ensure all licensing is completed in a timely manner, proactively identifying and addressing bottlenecks that may delay completion.
• Manage state license renewals for providers licensed outside their home state, ensuring timely renewal before expiration dates.
• Maintain updated provider credentials and documentation within internal systems.
• Monitor provider files and alert leadership of any providers at risk of rescheduling due to missing credentials within two business days of scheduled visits.

Onboarding Coordination

• Serve as the main point of contact for providers during the onboarding process, ensuring clear communication from offer acceptance to the provider’s first day in the field.
• Coordinate onboarding logistics, including ordering clinical supplies, business cards, and name tags.
• Partner with the Marketing Analyst to ensure provider bios are completed and updated in Salesforce.
• Collaborate with Clinical Leadership, Sales, and Operations to schedule orientation and training dates.
• Organize and host virtual training sessions via Teams as needed.
• Track onboarding progress using Asana and other reporting tools to ensure monthly capacity goals are met.
• Identify onboarding delays and provide actionable solutions to maintain timelines.
• Book travel accommodations (flights, hotels, transportation) for onboarding providers attending training sessions.
• Maintain strong cross-departmental communication to ensure a smooth onboarding experience.
• Assist in planning quarterly Chicago onboarding meetings for new providers.

Qualifications:

• Associate or bachelor’s degree preferred, or equivalent relevant experience.
• 2+ years of experience in provider licensing, credentialing, or healthcare onboarding (required).
• Strong organizational and time-management skills, with the ability to handle multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and familiarity with systems such as Asana, Salesforce, and Teams.
• Detail-oriented, proactive, and capable of problem-solving under deadlines.

Preferred Podiatry Group (PPG) , headquartered in Chicago, IL, is a specialized healthcare organization that partners with long-term care facilities across the country to deliver exceptional onsite podiatric care. For over 40 years, PPG has been dedicated to improving access, quality, and outcomes for residents in skilled nursing and senior living communities. PPG is an equal employment opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, age, disability, marital status, or pregnancy.

The hourly compensation for this position is: $19 - $25. Compensation for this role is based on a variety of factors, including but not limited to, skills, experience, qualifications, location, and applicable employment laws. The expected range for this position reflects these considerations and may vary accordingly. In addition to base pay, eligible employees may have the opportunity to participate in company bonus programs.

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

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