Job Description

Job Description:

Position: Quality Assurance Manager

Salary: $65-70k DOE

Role Overview:

Woof is building the next great American pet brand - bringing new life to the pet industry through elegant, intuitive product design.

Our three award-winning product ecosystems - The Pupsicle, BullySafe, and Bite n’ Brush are revolutionizing dog care by providing wellness solutions in a fun and engaging way.

We are seeking a detail-oriented and proactive Quality Assurance Manager with expertise in the Pet Industry to oversee and optimize our quality control processes. This role requires a meticulous professional who can efficiently manage quality standards, inspections, and compliance protocols while ensuring seamless coordination with our production teams, suppliers, and regulatory bodies. The ideal candidate will have strong experience with quality management systems, NetSuite, and industry compliance requirements for consumables and hard goods.

At Woof, we believe that dogs can teach us to become better versions of ourselves. We’re committed to making life better for pets and their people, and we hope you’ll join our pack.

Responsibilities:

• Provides the required technical support for quality assurance documentation
• Compiles and submits monthly reports as assigned
• Works within the ERP, NetSuite, as needed
• Coordinates the flow of GMP documentation, e.g. internal and external audits, SOP control, change control, material approval documentation
• HACCP team lead and responsible for HACCP management and upkeep
• Team lead for environmental monitoring program
• Conducts certification management
• Conducts finished product review and release
• Owns COA reviews and approvals
• Conducts team trainings
• Submits purchasing requisitions for QA related equipment
• Procures technical information from vendors
• Procures technical information for specification sheets
• Completes, verifies accuracy, and maintains raw material, WIP and finished product specifications
• Participates in and completes administrative project work as assigned
• Complies with food safety and GMP requirements
• Other duties as assigned. This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Qualifications & Skills:

• Bachelor’s degree in Chemistry, Biology, Business or a related field
• Vigorous attention to detail
• Strong QA/QC background and skills
• Keen understanding of FDA cGMP guidelines
• Knowledge and understanding of AAFCO and NASC guidelines
• Strong verbal and written communication skills
• Proactive and able to anticipate business needs and provide solutions
• Utilize quality control analysis skills such as conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordinating people and resources.

Preferred Qualifications:

• Experience with refining processes and creating documentation
• Knowledge of the pet, health, or supplement industry and key ingredients
• Strong working knowledge of Google Suite, Microsoft Suite

Key Attributes:

• An excellent work ethic & willingness to roll up your sleeves when needed.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced and fluid environment.
• A love of dogs!

Benefits:

• Health & Wellness: Comprehensive health, dental, and vision coverage for employees and their families.
• PTO & Family Leave: Flexible PTO and family leave to ensure you can recharge and spend quality time with loved ones.

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