Remote Live Chat Agent Job at The Gents Place, Dallas, TX

VzZScHBPRkxaRW9ieUJWQjYrZFllcVNUSUE9PQ==
  • The Gents Place
  • Dallas, TX

Job Description

We are looking for a Remote Live Chat Agent to join our customer support team. In this role, you will assist customers through live chat—providing fast, clear, and helpful responses to inquiries, issues, and support requests. You’ll be the first point of contact for many users, so a positive and professional communication style is essential.

This role is ideal for someone who thrives in a text-based environment , can multitask across multiple conversations, and enjoys solving problems efficiently—all while working remotely.

Key Responsibilities

  • Respond to customer inquiries via live chat in a timely, accurate, and friendly manner.
  • Handle multiple chat conversations simultaneously while maintaining quality and professionalism.
  • Troubleshoot product or service issues and provide quick solutions or escalate when necessary.
  • Maintain detailed and accurate records of all chat interactions using CRM or ticketing systems.
  • Collaborate with other support agents or departments to resolve complex issues.
  • Provide product or service guidance, recommend features, and assist with basic onboarding if needed.
  • Follow company policies, tone guidelines, and service standards in every interaction.

Job Tags

Remote work,

Similar Jobs

Medix™

Call Center Customer Service Representative - 246292 Job at Medix™

 ..., reliability, and punctuality. Bonus Skills: Experience with CalAIM , Enhanced Care Management , or Health Plan operations. Bilingual in Spanish is a major plus! Details Schedule: Monday - Friday, 8:00 AM - 5:00 PM Location: ONSITE El... 

Renewal by Andersen Metro & Midwest

Outbound Sweepstakes Agent Job at Renewal by Andersen Metro & Midwest

 ...team and overall strength of our company. This role would be a work from home position; must live in New Jersey . All characteristics for...  ...some morning and evenings shifts, and one weekend shift every week. Must have the ability to work until 10~30pm at least ONCE... 

Arconic

Electrical Technician Job at Arconic

 ...Arconic is currently in search of an Electrical Technician to join our team in Davenport, IA. At Arconic, we take pride in our...  ...PLC programming and troubleshooting, ac & dc motors, and variable speed drives. Process control and instrumentation principles.... 

Adecco Permanent Recruitment

Project Manager (Renewable Energy) Job at Adecco Permanent Recruitment

 ...Adecco Permanent Recruitment is partnering with a well-established Massachusetts-based contractor specializing in large-scale renewable energy and electrical utility projects. Our client is seeking experienced Project Managers and Senior Project Managers to oversee the... 

Pursuit

District Sales Manager Job at Pursuit

 ...portfolio covers every category in skin aesthetics Strong base + uncapped commissions (realistic OTE $300K$350K+) Full benefits, car allowance, and strong long-term growth potential Leadership role with one of the fastest-growing companies in its space High-...