Seasonal Customer Service Representative Job at 24 Seven Talent, Los Angeles, CA

V3Fsb28rSk9aMFFVemhCRDV1UlVkcWFUSUE9PQ==
  • 24 Seven Talent
  • Los Angeles, CA

Job Description

Customer Service Representative – Seasonal Temp

About Us:

Join a globally recognized athleisure brand committed to wellness, style, and delivering exceptional customer experiences. We are seeking motivated Customer Service Representatives (CSRs) to join our dynamic customer care team this fall.

The Role:

As a Customer Service Representative, you will ensure every customer receives an excellent experience. Your focus will be on resolving order-related issues efficiently and accurately while contributing to the overall success of the CS Operations Team.

Responsibilities:

  • Respond to customer inquiries via email, phone, live chat, and social media when needed
  • Place replacement orders for customers as needed
  • Issue store credits and refunds
  • Collaborate with the warehouse to resolve address discrepancies and ensure smooth delivery
  • Investigate problematic returns and lost parcels with carriers
  • Provide customers with detailed product information, including sizing, materials, and care instructions
  • Commit to achieving productivity and quality targets
  • Provide personalized, memorable experiences to every customer
  • Report trends or escalated issues to management

Key Skills & Experience:

  • Proven background in customer care or customer service
  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Problem-solving mindset with the ability to work independently
  • Team player with empathy and customer-focused mindset
  • Outgoing personality and ability to build rapport quickly
  • Basic selling skills a plus
  • Passion for fashion and wellness
  • Experience with Excel and data entry
  • Experience with Zendesk, Gladly, Loop Returns, Global E, Shopify, Kustomer, or NetSuite is preferred
  • Availability to work weekends, holidays, and/or rotating shifts

Schedule & Headcount:

We have open temporary positions across the following shifts:

  • 6:00 AM – 2:30 PM
  • 7:00 AM – 3:30 PM
  • 8:00 AM – 4:30 PM
  • 10:00 AM – 6:30 PM
  • MUST BE ABLE TO WORK WEEKENDS

Start Date/Duration:

Group 1: October 6th-Jan 15th

Group 2: October 20th-Jan 31st

Rate: $20/per hour (non-negotiable)

Location:

Candidates must be local to Los Angeles, CA 90040; out-of-state applicants will not be considered. While this role is fully remote, you will be required to pick up and drop off equipment at their HQ and complete training on-site.

Job Tags

Hourly pay, Temporary work, Seasonal work, Local area, Remote work, Shift work, Rotating shift, Weekend work,

Similar Jobs

Aviat Networks

Legal Counsel at Law Job at Aviat Networks

 ...upgrade their voice, data, and video solutions. About the Role: Aviat Networks is seeking a proactive and detail-oriented Legal Counsel to join our team. This generalist position will report directly to the General Counsel and serve as a key contributor in supporting... 

Vive Health

Social Media Manager Job at Vive Health

 ...become your trustworthy and affordable online medical equipment store; providing products...  ...individuals recovering from injuries, managing their health, or caring for loved ones....  ...s online presence, building an engaged community, and driving brand awareness across platforms... 

medSR

Revenue Cycle Manager Job at medSR

 ...Job Summary: Oversee hospital and physician insurance billing and follow-up processes. Manage and coordinate offshore staff, ensuring high-quality work and productivity. Monitor performance metrics and drive operational excellence. Serve as a key liaison between... 

Drewry Site Development

CDL Class A Construction Equipment Transport Driver Job at Drewry Site Development

Join Our Team as a Grading Foreman at Drewry Site Development! Are you a skilled and experienced leader in grading operations? Do you have a passion for overseeing projects from start to finish with precision and excellence? If so, we are looking for a dedicated Grading...

GAP Talent

Project Manager Job at GAP Talent

 ...Project Manager Location: Miami About the Company Our client is a listed company operating across the Caribbean and Central...  ...procurement, construction, and handover, ensuring that each activity aligns with project goals in terms of quality, cost, and programme....