Job Description

Make a Difference Where It Matters Most

Are you a results-oriented professional who thrives on meaningful work and building strong relationships?

Do you excel in creating a positive, supportive environment for others? If so, Comfort Keepers invites you to join our team as a Staffing and Retention Coordinator/CNA .

Comfort Keepers is a leading provider of in-home care, proudly serving seniors in the Upstate for over 20 years. We are growing our dedicated team and looking for an enthusiastic individual who shares our mission of enhancing the quality of life for seniors and their families.

Position Overview

The Staffing and Retention Coordinator plays a critical role in ensuring our clients receive consistent, high-quality care by focusing on caregiver satisfaction and long-term retention. This role is centered around building strong, trust-based relationships with both clients and caregivers to ensure needs are met with compassion and care.

You will oversee service coordination, resolve concerns efficiently, and maintain open communication across care teams, family members, and external providers. 

Why Join Comfort Keepers?

• A family-oriented, values-driven workplace culture
• Competitive pay
• Paid time off and paid holidays
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life and disability insurance
• Professional development and training opportunities

Key Responsibilities

• Build and maintain strong relationships with clients and caregivers
• Proactively address caregiver needs and resolve issues independently
• Assist in onboarding and training new caregivers
• Deliver continuous training and support for current caregiving staff
• Schedule caregivers based on client needs, availability, and skills
• Conduct regular care plan assessments and address safety or service gaps
• Collaborate with families, providers, and internal teams for seamless care delivery

Qualifications

• High school diploma or equivalent (Bachelor’s degree preferred)
• Active CNA (Certified Nursing Assistant) certification required
• Minimum of 3 years’ experience in caregiving or healthcare
• Previous experience in home care, staffing, or scheduling is a plus
• Proficiency in Microsoft Office and scheduling/care management software
• Exceptional organizational and problem-solving skills
• Strong communication and interpersonal abilities
• Professional, detail-oriented, and collaborative
• Comfortable working with individuals from diverse backgrounds

Join Our Team

At Comfort Keepers, we believe in creating lasting impact—for our clients and our caregivers. If you're passionate about making a difference and ready to take the next step in your career, we encourage you to apply today.

Apply now and help us make every moment matter.

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