Job Description

Technical Product Owner

On-going Contract

Hybrid

• Plano, TX
• Memphis, TN
• Bloomington/Minneapolis, MN
• Austin, TX
• Dallas, TX

Brooksource's Fortune 500 Pharamacy Benefit Services client is hiring a Technical Product Owner. The Technical Product Owner is responsible for the initiatives supporting the Specialty Pharmacy Area. This position utilizes technical and operational aptitude and experience to provide business support to operations to ensure satisfaction with technology products, systems and services in alignment with business objectives. Assists with ensuring requirements are clear and actionable and that the execution of approved initiatives drives value in the department. Manages deadlines and ensures overall success of assigned portfolio initiatives from beginning to end.

Primary Functions

• Provide business direction and project management for cross-functional, operational, strategic and/or tactical initiatives in our Specialty Pharmacy area.
• Coordinate cross-functional team members’ activities to ensure that designated projects and relevant tasks are completed on time to support the project team’s efforts.
• Gather and analyze data, develop queries, document necessary requirements, track action items via a project plan, and provide status reports. Ensure proper processes are met and documented by responsible team and business lead.
• Responsible for timely completion of initiatives and communicating with leadership on roadblocks and changing priorities.
• Optimize results within acceptable product scope and time constraints. Partner with cross-functional project teams to assess status, support escalated issues as they arise and drive the resolution of product impediments.
• Assist in the establishment of the strategic direction and product roadmap.
• Act as liaison between business and technology to execute portfolio level initiatives, resolve issues, monitor KPI results and provide leadership status updates.
• Accountable for completing financial analysis with resource management partner and tracking savings/margin/benefit with leadership.
• Understanding of trends and metrics associated with your product/capability area.
• Leverage data to come up with new opportunities for product improvement.
• Work with business and technology partners to understand our customers’ needs to meet business objectives and to improve customer satisfaction/NPS.
• Partner with technology and analytics teams to develop new data sources for KPI’s currently not in place.
• Lead large/complex technology projects in our Specialty Pharmacy area and assist others in gathering and documenting requirements.

Skills:

• 4+ years of relevant product ownership experience
• Experience in Healthcare
• Experience in pharamacy benefits or health insurance is a nice to have
• Experience working in an agile environment
• PC skills including knowledge of Microsoft Office, Agile tools (Jira, Rally), Business Process Modeling tools
• Ability to handle analysis from issue identification to proposal of potential solutions
• Strong business and organizational skills
• Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines.
• Excellent technical, analytical, presentation skills and communication skills required.
• Ability to effectively operate within a fast pace, dynamic organization
• Ability to influence and build strong relationship across the organization
• Proven ability to work in a team environment

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