Job Description

BICSI is an Equal Opportunity Employer (EEO)

OUR MISSION

BICSI is a global professional association supporting the advancement of the information and communication technology (ICT) profession. BICSI’s core values are integrity, service and excellence and our vision is to be the preeminent resource for the connected world with focused values in leadership, excellence, innovation, integrity & inclusion.

SUMMARY

The ICT Training Delivery Specialist will leverage their knowledge and expertise in design and implementation of telecommunications distribution systems; data center design, construction and operations; outside plant design and installation; telecommunications project management; and installation of structured cabling systems to serve as an:

• Instructor delivering and teaching BICSI training programs

• ICT subject matter expert

SUPERVISORY ROLE - None

DUTIES & RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Utilize expertise in ICT design and/or cabling installation to serve as an experienced Instructor for virtual and instructor-led training programs:

• Practice excellence in teaching and instruction

• Follow all association policies and procedures related to instructional activities

• Follow BICSI approved ICT curriculum when training in the classroom

• Use effective teaching strategies to communicate technical content to students

• Maintain current knowledge of industry practices through engagement in academic, professional and technical development activities, and delivery of classroom instruction

• Proctor hands-on certification exams and participate in calibration sessions to ensure efficacy

• Plan and organize instruction in ways to maximize student learning

• Meet and assist students’ reasonable requests

• Control and maintain inventory of classroom equipment and materials – HQ labs and mobile kits

• Assist with the Train-the-Trainer (T3) course, process & evaluations

• Represent BICSI in a positive and professional manner at all times

• Support and promote BICSI programs and services

Serve as Subject Matter Expert

• Provide technical expertise throughout the program development lifecycle including publications, editorial reviews, job task analyses, curriculum development, and hands-on exam development (i.e., Credentialing, Curriculum Development, Publications) and respond in a timely manner

• Provide technical expertise to Marketing, Customer Care, Membership and Meeting Services Departments

• Develop and present technical ICT content for various educational opportunities – podcasts, webinars, conferences, panel discussions, etc.

• Respond promptly to technical inquiries from the Subject Matter Expert mailbox and other internal and external requests for information

• Maintain, adhere to and promote BICSI’s position as it relates to standards, codes and technical practices, and operations

• Adhere closely to established policy and procedures for conducting audits for Authorized Training Facilities (ATFs) and Authorized Design Training Providers (ADTPs)

• Review and analyze presentation content for technical accuracy, and assign appropriate continuing education credits in accordance with established policy and procedures

• Prepare reports and recommended actions after conducting audits

• Maintain awareness of member needs/concerns

• Evaluate and forward member concerns to department management

• Perform other duties as assigned

REQUIRED SKILLS & ABILITIES

Computer Skills:

To perform this job successfully, an individual should have thorough knowledge of:

• Strong PC skills and expertise in MS Office (Word, PowerPoint, Excel, Outlook, Project, Teams)

• Association Management System

TRAVEL

50-75% including: teaching, BICSI conferences, Training Provider audits, and industry events. International travel may be required. Must be able to obtain a US Passport.

EDUCATION AND EXPERIENCE

• Bachelor’s degree or equivalent experience required

• Two years training and development experience required

• BICSI certification required – RCDD, DCDC, OSP, RTPM, and/or Installation certifications

• Experience in not-for-profit environment preferred

• ATD certification preferred

PHYSICAL REQUIREMENTS

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The regular work schedule is 40.0 hours per week (Monday-Friday; daytime) and may require additional hours/overtime, as necessary. Must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use fingers and hands or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The work environment is as follows: professional office environment; the noise level in the work environment is usually moderate.

BICSI is an Equal Opportunity Employer (EEO)

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