Job Description

Immediate need for a talented Unified Communications Product Manager/Owner. This is a 06+months contract opportunity with long-term potential and is located in Philadelphia, PA (On-site) . Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-75041

Pay Range: $60 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Strategic and Implementation Goals: Setting and achieving strategic and implementation objectives.
• Documentation: Updating and creating documentation for new solutions and the relaunch.
• Vision Sharing: Creating and sharing the vision with End-to-End teams.
• Sales and Support: Identifying sales talking points and collateral and defining operational and customer care support.
• Lifecycle and Upgrades: Assisting with lifecycle work and Teams upgrades to ensure a smooth transition and implementation process.
• Create detailed customer Journey for products
• Deploy a new portal solution and launching a new IVR solution Support Product updates/requests
• Own a set of products/solutions
• Continuous BAU support
• Assist in Contact Center re-sale for all of CB
• Assist in other ongoing programs as an additional resource as well.
• Work hand in hand with program managers and key stakeholders.

Key Requirements and Technology Experience:

• Key Skills; Unified Communications/Ucaas
• IVR
• Product Management
• Unified Communication products.
• Leading cross-functional teams.
• Exceptionally strong presentation and communication skills
• knowledge of Product related skills in deployment and readiness
• Proven Product Skills in the industry.

Our client is a leading Telecommunications Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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