Job Description
Direct Hire Opportunity with a great organization!
Onsite opportunity in Dallas with hybrid remote potential in the future based on performance
Opportunity to earn bonuses on a monthly basis based on performance after training
Shift - Monday to Friday, start time between 7am to 10am, 8 hour shifts
Responsibilities:
Handle full care coordination for members and maintain close communication to educate members on how their benefits work
- Assist members with finding a provider in network for surgeries
- Assist with scheduling procedures
- Handle inbound and outbound calls
- Send referrals
- Confirm appointments with patients and provider offices
- Taking information from members and logging this correctly into the CRM system
- Assist with booking travel
- Coordinate follow up appointments
- Call provider offices to request medical records
Qualifications:
- Bachelor's or Associate's Degree required
- Exceptional customer service skills
- Ability to commute to and work in the Dallas office daily
- Ability to work in a fast paced environment
- Empathetic
Preferred Qualifications:
Job Tags
Remote job, Shift work, Monday to Friday,