Job Description

Job Title: Workforce Risk & Compliance Specialist

Location: Baltimore, Maryland

Type: Temp to Perm

Pay Range: $32.69 - $37.50 per hour

Position Overview:

The Workforce Risk & Compliance Specialist will play a critical role in managing and mitigating workforce-related risks. This position focuses on workers' compensation claims, drug and alcohol compliance, and safety program development. The Specialist will ensure adherence to relevant laws and regulations, support labor relations, and contribute to the development of a safe work environment.

Key Responsibilities:

Workers Compensation Claims Management:

• Investigate and manage all workers’ compensation claims, including those involving operators, mechanics, and CDL-regulated staff.
• Ensure compliance with Maryland Workers Compensation Laws, Labor and Employment Laws, and State of Maryland Return-to-Work policies, in conjunction with the WC Claim TPA.
• Maintain HIPAA-compliant confidentiality while handling sensitive medical and employment data.
• Collaborate with union representatives to ensure fair, transparent, and contract-compliant processes related to workers' compensation claims and return-to-work processes.

Drug and Alcohol/DOT Compliance:

• Ensure compliance with 49 CFR 655 and 40.
• Oversee CDL medical qualifications and DOT driver compliance.
• Manage return-to-duty and follow-up testing procedures.
• Administer testing for non–safety-sensitive positions.
• Partner with HR on job classifications and regulatory investigations.

Safety Program Development & Data Analysis:

• Collaborate with the Office of Safety to identify workplace risk trends through data analysis and incident tracking.
• Assist in designing and implementing systems and programs to reduce worker injuries, incidents, and claims.
• Support the development and promotion of safety awareness campaigns based on data trends and elevated risk areas.
• Maintain and report OSHA-mandated records (e.g., 300/301 logs) in compliance with federal requirements.
• Participate in corrective action planning and support follow-through to reduce future risks.

Tools & Systems Used:

• Drug & Alcohol Testing Platforms
• Workers’ Compensation Case Management Systems
• HRIS / Compliance Systems
• Microsoft Office Suite

Key Contributions:

• Ensure continuous compliance with federal, state, and local laws affecting workforce safety and eligibility.
• Reduce operational risk through proactive monitoring and intervention strategies.
• Serve as the subject matter expert for workers’ compensation and DOT compliance.
• Strengthen labor-management relationships through consistent and equitable application of policies.

Qualifications:

Education:

• Bachelor’s degree in Human Resources, Occupational Health & Safety, Public Administration, Business Administration, or a related field.
• Relevant certifications preferred (e.g., SHRM-CP, CHRC, CHSP, ASP, or similar).

Experience:

• 3 to 5 years of experience managing workforce compliance programs, preferably in a transit, transportation, or unionized environment.
• Experience managing workers’ compensation claims and familiarity with return-to-work programs.
• Working knowledge of DOT, FTA, and FMCSA regulations.

Skills:

• Strong analytical and investigative skills.
• Excellent verbal and written communication skills.
• Ability to manage sensitive situations with professionalism and discretion.
• Detail-oriented with strong organizational and documentation skills.
• Adept at cross-functional collaboration and stakeholder engagement.

Other Requirements:

• Ability to maintain confidentiality and act with integrity at all times.
• Availability to travel locally for site visits, investigations, or field safety visits.

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