Job Description

Position Overview

CorSource is actively seeking experienced Business Analyst within the energy and utilities sector. Ideal for an analytical professional who enjoys working in fast-paced environments, managing stakeholders, and supporting large-scale system, data, and process improvements.

Successful candidates will apply a combination of strategic thinking, technical documentation, and business process improvement to support program delivery, technology upgrades, compliance initiatives, and operational excellence.

Key Responsibilities

Business Analysis & Requirements Gathering

• Elicit, document, and analyze business and technical requirements through stakeholder interviews, workshops, and existing systems documentation
• Translate stakeholder needs into business cases, use cases, process maps, and user stories
• Conduct current and future state gap analysis and propose solution alternatives
• Support feasibility studies, cost/benefit analysis, and what-if modeling to evaluate operational changes

Data Analysis & Reporting

• Gather, analyze, and interpret structured and unstructured data using Excel, SQL, or BI tools (e.g., Tableau, Power BI)
• Forecast trends and generate insights to support strategic decisions
• Perform data validation, audit system data, and develop reports for cross-functional teams
• Create and maintain dashboards, performance metrics, and visualizations to track outcomes

Technical & Process Documentation

• Develop technical and operational documentation such as standard operating procedures, system configuration notes, and support materials
• Contribute to solution design documentation for IT systems, cybersecurity measures, and data integrations
• Create end-user guides, training materials, and onboarding documentation

Project Support & Change Management

• Support project delivery efforts including scope definition, schedule tracking, and stakeholder communications
• Participate in system testing, user acceptance testing (UAT), and solution deployment activities
• Assist in the development and execution of change management plans to support adoption of new tools and processes
• Present analysis findings and recommendations to internal teams, executives, or project sponsors

Qualifications

Required:

• Bachelor’s degree in Business Administration, Computer Science, Engineering, Economics, or a related field (or equivalent experience)
• 5+ years of professional experience in business analysis, preferably in utilities, energy, or regulated environments
• Demonstrated experience with requirements gathering, documentation, and business process improvement
• Strong technical writing, verbal communication, and presentation skills
• Advanced proficiency in Excel, Visio, PowerPoint, and Word
• Experience with project methodologies such as Agile and Waterfall

Preferred:

• Experience with data tools such as SQL, Power BI, Tableau, or similar platforms
• Familiarity with IT system design, cybersecurity documentation, and operational support processes
• Knowledge of utility metering systems, grid operations, customer service systems, or energy compliance standards
• Background working in critical infrastructure, operations planning, or enterprise IT environments
• Knowledge of process modeling tools and concepts (e.g., BPMN, UML)

About CorSource

We are CorSource Technology Group, a locally owned technology consulting firm in Portland, Oregon. For over 30 years, we’ve partnered with skilled professionals to support public and private utility, energy, and infrastructure clients. We specialize in aligning talented individuals with mission-driven, technology-forward organizations that keep our region running.

Why Work with CorSource?

When you join our network, you gain access to exclusive contract opportunities in high-impact organizations. Our team takes the time to understand your goals and match you with roles that align with your skills — from short-term projects to long-term engagements that make a difference.

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