Certified Nursing Assistant Job at The Goodkind Group, LLC, New York, NY

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  • The Goodkind Group, LLC
  • New York, NY

Job Description

The CNA is responsible for overseeing shift operations, providing direct support to guests, and leading a small team of associates and volunteers. This role ensures a safe, welcoming, and well-coordinated environment for all guests, working closely with various departments including guest services, support staff, facilities, and housekeeping. This is a hands-on, guest-facing role ideal for someone who is reliable, service-oriented, and comfortable supporting individuals with varying needs. Join a growing program and help deliver compassionate, respectful care to those who need it most.

Key Responsibilities:

  • Lead daily shift operations and support front desk functions
  • Supervise and assist Guest Experience Associates and volunteers
  • Provide minimal support with daily living tasks as needed
  • Assist with guest check-ins, room readiness, and orientation
  • Monitor guest safety and ensure access to necessary supplies or services
  • Handle shift reports, incident documentation, and guest communication
  • Support implementation of guest activities and programming
  • Act as the emergency contact when a supervisor is not present
  • Provide basic first aid or life support when necessary (training provided)

Required Qualifications:

  • Current or prior registration as a Certified Nurse Assistant (CNA), Home Health Aide (HHA), or Personal Care Worker (PCW)
  • At least one year of experience supporting individuals in licensed care settings (e.g., shelters, supportive housing, treatment facilities)

Preferred Experience:

  • Previous shift or team leadership experience
  • Strong communication and interpersonal skills
  • Familiarity with facility management tools or guest tracking systems
  • Ability to remain calm, resourceful, and empathetic in a fast-paced environment

Shift Availability:

  • Full-Time (Monday–Friday):
  • Day (8am–4pm), Evening (4pm–12am), Overnight (12am–8am)
  • Part-Time (Saturday & Sunday):
  • Day (8am–4pm), Evening (4pm–12am), Overnight (12am–8am)

Job Tags

Full time, Part time, Shift work, Weekend work, Sunday, Saturday, Afternoon shift, Monday to Friday,

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