Please Note: **No Third-Party or C2C Firms**
*Must be able to work in the United States without sponsorship*
We are searching for a Collections Specialist on behalf of our client. This is a 1 yr. contract assignment.(W-2) You would be a dedicated and detail-oriented person to join the Credit Risk team. The ideal candidate will have a strong background in accounts receivable and collections, exceptional communication skills, and a passion for maintaining positive customer relationships while effectively managing outstanding balances.
Location: Houston, TX, 77002
Key Responsibilities:
• Manage assigned accounts to ensure timely collection of outstanding
payments.
• Contact customers via phone, email, and mail to collect overdue payments.
• Review and analyze aging reports to prioritize collection efforts.
• Negotiate payment plans and arrangements with customers who are
experiencing financial difficulties.
• Document all interactions and collection efforts in the company’s system.
• Collaborate with internal departments, such as customer service and billing,
to resolve billing discrepancies and disputes.
• Prepare and send follow-up correspondence, including demand letters and
past-due notices.
• Recommend accounts for write-off or legal action when necessary.
• Monitor and report on the status of accounts receivable and collection
activities.
• Assist in the development and implementation of collection policies and
procedures to improve efficiency and effectiveness.
• Ensure compliance with company policies and relevant regulations.
Qualifications:
• Bachelor’s degree in finance, accounting, business administration, or related
field preferred.
• Proven experience in collections, accounts receivable, or related field.
• Strong understanding of billing and collections procedures.
• Excellent communication and negotiation skills.
• Proficient in Microsoft Office Suite, particularly Excel; experience with
accounting software preferred.
• Ability to manage multiple tasks and meet deadlines in a fast-paced
environment.
• Strong problem-solving skills and attention to detail.
• Customer-focused attitude with the ability to maintain professionalism and
diplomacy.
• Knowledge of relevant regulations and compliance requirements, including
the Fair Debt Collection Practices Act (FDCPA).
We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $24.00/hr to $29.00/hr.
Equal Opportunity Employer including Veterans and Individuals with Disabilities
FL: Job# 18454
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