Job Description

5C is in search of exceptional talent to fuel the expansion of our cutting-edge data center infrastructure! As a trailblazing and agile organization, we are dedicated to delivering outstanding, sustainable, and reliable solutions that help our clients scale high-performance and high-density workloads. At 5C, we champion safety and security while creating an inspiring work environment where you can drive impactful, positive changes. As a critical leader within our Security team, the Data Center Security Supervisor will ensure a safe and secure environment for our people, property, and data.

Come join us and play a pivotal role in safeguarding the future of hyperscale data centers!

About the Role of Data Center Security Supervisor:

The Data Center Security Supervisor is responsible for overseeing the physical security operations at 5C’s data center facilities. This leader will manage a team of security professionals and vendor partners, enforce strict access control measures, ensure rapid and professional incident response, and uphold a culture of vigilance and customer service. The ideal candidate will have a background in customer service, physical security, law enforcement, or the military and will be capable of leading a high-performing security team in a dynamic and mission-critical environment.

This role requires strong situational awareness, exceptional organizational skills, and the ability to remain calm and effective under pressure.

Specific responsibilities include but are not limited to:

• Lead, schedule, and mentor a team of security personnel to maintain 24/7 coverage and adherence to post orders and security protocols.
• Ensure all physical security policies are enforced, including access control procedures, badging, and perimeter checks.
• Respond swiftly and effectively to all emergencies, alarms, and security breaches. Maintain clear communication during escalations.
• Deliver onboarding and ongoing training to ensure all security personnel meet 5C’s operational and safety standards.
• Maintain detailed and accurate records of incidents, shift activities, and access logs. Produce regular incident and trend reports.
• Coordinate and oversee third-party security vendors, ensuring quality of service and adherence to contractual obligations.
• Work with internal teams and clients to understand and address specific security concerns while maintaining a positive customer experience.
• Monitor and manage use of security technologies such as surveillance cameras, access control systems, and alarm panels.
• Maintain a strong presence on the data center floor, proactively identifying and mitigating risks.

About 5C:

5C is an industry-leading data center provider serving hyper scalers, cloud providers, and enterprise customers. Built on a foundation of exceptional talent and backed by strong investors, the company specializes in fast deployment of state-of-the-art data centers. With a focus on sustainable and energy-efficient solutions, 5C is committed to innovation and customization, meeting the unique needs of each client.

BASIC QUALIFICATIONS

• 3+ years of supervisory experience in a security, military, or law enforcement environment with emphasis in customer service
• Strong understanding of physical security protocols and systems
• Excellent written and verbal communication skills
• Proficiency with security software systems and Microsoft Office tools
• Ability to maintain confidentiality and integrity while handling sensitive information
• Ability to walk, stand, and conduct patrols for extended periods
• Availability to work a flexible schedule, including weekends and holidays as needed

PREFERRED QUALIFICATIONS

• Prior experience in a data center or critical infrastructure environment
• Familiarity with access control and video management systems (e.g., Lenel, Genetec)
• CPR/First Aid and emergency response certifications
• Experience training and developing security personnel
• Bi-lingual or multilingual communication

WORK SCHEDULE REQUIREMENTS:

• The Data Center Security Supervisor role is classified as exempt (salaried)
• Expected to work full-time during business hours with flexible availability for shift overlap, night coverage, or emergencies
• Will participate in the Security on-call rotation and must be available to respond during non-business hours if needed

Job Tags

Similar Jobs