Job Description

Freight Forwarding Logistic Operation Associate

Contract - 1 year (eligibility for extension)

Pay range - $21/hour - $24/hour

Benefits - Medical, Dental, Vision, 401k, Life, 3 weeks accrued PTO

Fully onsite - Duluth GA 30096

Responsibilities:

• Manage full-cycle international and domestic freight forwarding operations (air, ocean, and inland)
• Oversee import and export documentation and customs clearance procedures
• Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch
• Arrange and track transportation schedules with trucking and shipping carriers
• Prepare and verify commercial documents (BL, AWB, invoice, packing list, etc.) for compliance and accuracy
• Handle billing processes including issuing invoices (A/R) and verifying vendor invoices (A/P)
• Monitor and analyze job profit and loss (P&L) to ensure margin targets are met
• Conduct settlement processes and ensure timely closing of shipments
• Maintain accurate records in internal TMS/ERP systems
• Communicate effectively with customers, vendors, and internal management to resolve issues promptly
• Support problem resolution related to delivery, damage, or loss

Requirements/Qualifications:

• 1–5 years of relevant experience in freight forwarding or logistics operations preferred
• Familiarity with import/export procedures, customs, and warehouse/transportation coordination
• High school GED required; Bachelor’s degree preferred
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Strong written and verbal communication, customer engagement, and problem-solving skills
• Self-motivated, organized, and capable of handling high-pressure environments

Pay range is $21 - $24 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

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