Job Description

Position Title: Legal Operations Analyst/eBilling Analyst

Location: Onsite – Glendale, AZ

Pay Range: $25–$30 per hour (W2)

Employment Type: Contract (5 months, with potential extension)

Position Overview

We are seeking an experienced eBilling Analyst to join our Legal Operations team on a 5-month contract. In this role, you will manage and support the company’s electronic billing, matter management, and outside counsel engagement processes. You’ll play a key role in ensuring compliance with billing guidelines, optimizing eBilling workflows, and serving as the primary liaison between internal stakeholders, outside counsel law firms, and system vendors.

Key Responsibilities

• Manage daily operations of the eBilling system, including invoice submission, validation, review, and approval workflows.
• Oversee onboarding and maintenance of outside counsel firms in the matter management system, including rate submission and tracking.
• Act as the primary point of contact for outside counsel and vendors regarding billing guidelines, invoice submissions, and troubleshooting.
• Monitor eBilling queues, resolve billing exceptions, and escalate complex issues as needed.
• Generate reports and dashboards to track legal spend, accruals, budgets vs. actuals, and outside counsel performance.
• Partner with Legal Operations leadership to evaluate and improve billing processes, system functionality, and data accuracy.
• Ensure compliance with company eBilling policies and outside counsel engagement terms.
• Provide excellent customer service and maintain strong communication with both internal teams and external partners.

Required Qualifications

• 3+ years of experience in eBilling, legal operations, or law firm billing.
• Hands-on experience with eBilling platforms such as TeamConnect, Collaborati, or similar systems.
• Familiarity with matter management and document management systems.
• Strong analytical and problem-solving skills with a high level of attention to detail.
• Excellent written and verbal communication skills; able to collaborate effectively across departments.
• Proficiency in Microsoft Excel and reporting or dashboarding tools.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred Skills

• Prior experience working in a corporate legal department or directly with outside counsel law firms.
• Understanding of accruals, budgets, and legal spend management.
• Exposure to TAP workflow automation (design, testing, or administration).

Contract Details

• Duration: 5 months (possible extension)
• Schedule: Full-time, Monday–Friday
• Location: Glendale, AZ (onsite role)
• Pay Rate: $25–$30 per hour on W2

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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