Job Description

About PSI:

Psychedelic Science Institute (PSI) is devoted to the application of psychedelic-assisted therapies for mental health and neurocognitive disorders. The PSI team is a unique multispecialty group of mental health, psychotherapy and neuroscience experts who over the last 9 years have collectively conducted multiple clinical trials of psychedelic medicines for conditions such as depression, anxiety, alcohol use disorder, and PTSD and conducted over 10,000 ketamine-assisted therapy sessions. With compassion, equity, transparency and scientific rigor as our guiding values, our 2 flagship TRIP Clinics are paving the way towards a future where psychedelic medicine is safe, effective and accessible for those who need it most. We are dedicated to creating a model of care where patients are empowered, clinicians are supported, and every study contributes to building a more ethical and inclusive future for psychedelic medicine. 

Overview of Position:

The MA/ARC position combines certified medical assistant duties with clinical research support tasks. This role supports study protocols and data collection, ensures compliance with HIPAA/GCP/IRB/FDA guidelines, and provides direct patient care in support of psychiatric, neurological and behavioral health protocols. The MA/ARC also supports study start up and site readiness for audits and monitoring.

Responsibilities:

Medical Assistant Duties

• Greet patients warmly and professionally, ensuring a seamless and welcoming experience
• Perform clinical and technical patient support service including, but not limited to administering injections, taking vitals, ECGs, venipuncture, assisting with exams and sample processing/shipping
• Collect and process specimens for lab testing including blood draw and urine specimens 
• Prepare and maintain clean, well-stocked treatment rooms and medical supplies in line with organizational standards
• Assist medical staff before, during and after patient and participant visits
• Ensure medical care is delivered in compliance with provider directions and clinic protocols
• Monitor and maintain medical supply inventory; place orders as needed
• Participate in regular supervision, team meetings, and ongoing training as required
• Perform general office maintenance tasks, including daily opening and closing duties

Clinical Research Coordination Duties

• Support coordination of study visits, including participant and staff scheduling through recruitment, screening, enrollment, and follow-up
• Collect and enter data into study specific case report forms or electronic data capture systems such as EDC, EHR and CTMS within 24 hours
• Support administration of study measures (e.g., ePRO, psychiatric rating scales, electronic CRFs, questionnaires)
• Support study teams with equipment preparation, shipment, installation, de-installation, and handling on-site
• Track participant accrual, retention, and protocol deviations; resolve queries promptly.
• Adhere strictly to GCP, HIPAA, ICH, and all applicable regulations and guidelines, modeling best practices in clinical research conduct and documentation (ALCOA-C)
• Perform other duties as assigned by supervisor

Position Requirements:

• Nationally Certified Medical Assistant (CMA or equivalent) required
• Phlebotomy certificate required along with substantial experience and confidence drawing blood across a wide range of venous access, including difficult to locate veins
• Strong computer proficiency, especially Microsoft Word and Excel
• Strong organizational skills with demonstrated ability to be detail-oriented while tracking multiple concurrent tasks
• Prior experience with EHR and EDC preferred
• Experience with psychiatric, addiction medicine and/or behavioral health studies preferred
• Excellent interpersonal, verbal, and written communication skills.
• Able to handle sensitive and confidential information with professionalism and discretion
• Must complete IRB CITI training before interacting with any participants & must re-certify every 2-3 years

Details:

Hourly position: $27.88/hour

Full time position M-F 10-6:30 pm; primary location is TRIP Clinic Hollywood with required shifts at TRIP Clinic Santa Monica and/or other TRIP Clinic sites

Excellent benefits including generous PTO, 401k, health, vision and dental plan coverage

We are focused on building a diverse and inclusive workforce. We believe that businesses hold the responsibility of counteracting the disproportionate marginalization of people in society, including people of color, people from working class backgrounds, women, and LGBTQIA+ people. Because we 

believe that these communities must be centered in the work we do, we strongly encourage applications from people with these identities or who are members of other marginalized communities. PSI is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

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