Job Description

Job Role: Office Administrator

Official Job Title: Revenue Coordinator

Location: Federal Way, WA

Work Mode: Hybrid

Duties:

• Collating backup documents to refund checks, stuffing envelopes, assuring all outgoing mail is picked up or dropped off daily
• Updating excel spreadsheet with daily batches delivered to Imaging
• Mailing high priority compliance refunds using certified return receipt
• Printing and mailing outgoing correspondence
• Processing and distribution of physical and virtual incoming mail / faxes
• Submitting IT tickets when there are printer issues / SPM issues. Proactively communicating to leadership when these issues arise.
• Review and confirm CAT refund packets for appropriate approval levels (Signature Authority)
• Running refund file for Accounts Payable daily (CAT)
• Re-mailing of returned refund checks when appropriate
• Processing of CAT program load twice daily
• Monitoring of shared email bucket for refund support (Tacoma Refunds) – providing prompt response when needed
• Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and Company policies
• Understand and adhere to all policies, laws and regulations applicable to this role
• Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
• Participate in group settings and team work environment

Skills:

• Intermediate proficiency in computer technology and intermediate experience in Microsoft Office applications including Excel and Outlook- required
• Excellent organization skills and ability to multitask and adhere to separate SLAs
• Excellent written and verbal communication skills
• Prior in office assistant or management preferred

Education :

• High School Diploma or equivalent required

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