Job Description

YOUR ROLE

This position is responsible for coordinating and professionally managing the safety performance, compliance, and program management at field contracts. The Quality Specialist must also facilitate training to all levels of employees and maintain quality performance objectives and assist in cost control programs.

WHAT ARE YOU GOING TO DO?

• Communicate with contract management staff concerning loading & material issues or status, including immediately addressing issues of concerns.
• Responsible for development/monitoring of KPI’s & implementing continuous improvement opportunities.
• Create & implement cost savings through LEAN & FIT.
• Serve as the subject matter expert for quality and safety standards.
• Ensures management staff adheres to established work standards & work process through ongoing communication, including positive feedback.
• Support new business implementation & scope changes. Including participating in the orientation of new contracts and mentoring new Quality/Risk Managers.
• Directs efforts to ensure effective Quality program and Performance Improvement implementation throughout the assigned contract(s). Provides guidance to facility employees/management in complying with the requirements and intentions of the program.
• Applies knowledge of profit drivers to work processes within contract.
• Responsible for facilitating investigation, required reporting, and corrective action development for serious quality or risk issues accessing company resources as appropriate & facilitates completion of Root Cause Analyses.
• Ensure OHSA compliance.
• Develop & perform training programs to meet company-training objectives.
• Facilitate Safety First Program.
• Other assigned duties as requested.

WHAT ARE WE LOOKING FOR?

Education and Experience

• Bachelor’s degree in transportation or related field required.
• At least 3 years of experience in a supply chain, transportation, logistics, or related field required.
• 2 years of experience in OSHA regulations and State regulations required.

Knowledge, Skills & Experience

• Certified powered industrial truck trainer.
• Black Belt/Green Belt Certification preferred.
• Must be able to read, write and speak English fluently.
• Ability to interact effectively with all levels of employees.
• Proficiency in Microsoft Office, internet, web-based and job specific software applications.
• Accurate typing and/or data entry skills.
• Basic math skills.
• Balance team and individual responsibilities.
• Organizational skills and the ability to prioritize in demanding environments with tight deadlines.
• Ability to develop programs to reduce accidents & injuries in a material-handling environment.
• Problem solving abilities.
• Able to deal with very difficult concepts and complex variables, and highly volatile time constraints.
• Must be able to effectively and clearly communicate simple instructions in front of an audience.
• Must be able to train a large scale of employees.

WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

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