Job Description

Shipping Associate

Company Overview

At Akina Pharmacy, the shared purpose that drives us is to enrich the lives of the people in our care through compounded medications. As a people-first organization, we embrace the Entrepreneurial Operating System (EOS) to ensure our success by prioritizing the recruitment and development of exceptional talent.

Joining Akina means stepping into an environment where clear communication, pragmatic decision-making, and accountability are at the forefront. We are committed to empowering our team members and fostering a culture of growth and support. If you are driven by a passion for making a meaningful impact and seek a vibrant, compassionate workplace, we invite you to discover the opportunities awaiting you at Akina Pharmacy. Together, let's build a healthier, happier community .

Position Summary

The Shipping Associate is a crucial member of the Akina Pharmacy team, responsible for ensuring that all prescription orders are packaged and shipped with precision, care, and efficiency. This role requires a strong attention to detail, a commitment to maintaining high-quality packaging standards, and adherence to established company protocols and shipping procedures.

As a Shipping Associate, you will assemble, label, and verify outgoing packages to meet Akina Pharmacy’s high standards for accuracy and presentation, ensuring a positive experience for our customers. You will also manage shipping logistics, restock materials, and maintain a clean, organized workspace to support the smooth operation of the shipping department. Success in this role depends on your ability to work efficiently in a fast-paced environment while upholding the company’s core values of Excellence Always, Go-Getter’s Unite, Compassion For All, and Called To Serve.

If you thrive in a detail-oriented, goal-driven environment and take pride in your work, this position offers the opportunity to make a meaningful impact in delivering exceptional care to our customers.

You will love it here if you are motivated by Akina’s Core Identity Values:

• Excellence Always 
• Go-Getter’s Unite
• Compassion For All
• Called To Serve

You’ll have success here if you value clear processes and get, want, and have capacity to do the following things:

• Prepare and Package Orders with Excellence:
  • Assemble, label, and package prescription orders with precision, ensuring every shipment meets Akina Pharmacy's high standards for quality, accuracy, and presentation as a key customer touchpoint.
• Follow Company Protocols and Job Aides:
  • Adhere to detailed company shipping protocols, job aids, and quality control procedures to ensure consistent and accurate packaging and shipping of all orders.
• Manage Shipping Logistics and Accuracy:
  • Generate and verify shipping labels, coordinate timely outgoing shipments, and monitor tracking to ensure accurate and prompt delivery to customers.
• Maintain and Restock Shipping Materials:
  • Regularly inventory and restock shipping supplies, maintaining an organized and efficient workspace to support uninterrupted operations.
• Inspect and Verify Packaging for Accuracy:
  • Conduct final checks on packaged orders to ensure contents, labeling, and documentation match the order requirements before shipping.

We train our team to help them succeed, and everyone on our team helps with our success. In this role, you’ll be accountable for hitting the following numbers:

• Receive incoming shipments (10-20 per day)
• Prepare, assemble, and label packages for outgoing shipment (200-300 per day)

If you want to come to work, learn, and hit those numbers, you’ll be recognized and rewarded. 

Our company runs on EOS purely. That means as a member of this team, you will have a leader who:

• Gives clear directions and expectations
• Makes sure you have the necessary tools
• Delegates appropriately
• Has effective meetings
• Meets one-on-one with you quarterly or more, if needed
• Rewards and recognizes your performance

Experience and Qualifications

• Experience in Shipping or Packaging:
  • At least 1 year of experience in a shipping, packaging, or similar role, or the ability to learn and execute detailed shipping processes efficiently.
• Attention to Detail and Accuracy:
  • Proven ability to assemble, label, and verify orders with precision while following detailed company protocols or job aids.
• Physical Capability and Stamina:
  • Ability to stand for extended periods and lift packages weighing up to 50lb as part of daily responsibilities.
• Commitment to Quality and Efficiency:
  • Demonstrated understanding of how packaging quality impacts the customer experience, with the ability to work quickly without compromising standards.

Benefits & Perks

• Comprehensive Medical, Dental, and Vision Options : Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
• Paid time off (vacation and sick time): Take advantage of generous paid time off to recharge, focus on personal priorities, and maintain a healthy work-life balance.
• Paid Holidays (8 scheduled): Enjoy eight scheduled paid holidays to celebrate and spend quality time with loved ones.
• 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
• Rewards & Recognition Program: Be celebrated for your hard work and achievements through our dedicated rewards and recognition program.

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