Job Description

Job Role : Digital Transformation Senior Manager

Work Location : Remote

Work Authorization:

• Must be a U.S. Citizen or a Permanent Resident (Green Card holder)

Job Summary: We are seeking a highly experienced Digital Transformation Sr Manager with 15+ years of experience leading large-scale digital initiatives across enterprise environments. The ideal candidate will drive strategic digital programs, manage client engagements, support pre-sales initiatives, and deliver measurable business outcomes. This role requires strong leadership, program management expertise, and the ability to manage complex, multi-stakeholder transformation initiatives while maintaining a client-focused mindset. Minimal travel is expected .

Key Responsibilities

• Lead enterprise-wide digital transformation programs , ensuring alignment with business strategy and objectives.
• Define program roadmap, objectives, success metrics, and governance structures.
• Oversee cross-functional teams , including IT, business operations, data & analytics, and product management.
• Drive adoption of modern technologies and platforms , including cloud, automation, AI/ML, CRM, and enterprise applications.
• Manage program scope, timelines, budget, and risks , ensuring successful delivery of milestones.
• Establish KPIs, reporting dashboards, and performance metrics to measure program success and ROI.
• Partner with C-suite, senior leadership, and clients to communicate progress, challenges, and strategic decisions.
• Lead client engagements , ensuring satisfaction, relationship building, and alignment to client objectives.
• Support pre-sales activities , including solutioning, proposals, presentations, and demonstrations to clients.
• Foster a culture of innovation, collaboration, and continuous improvement within teams.
• Identify and implement process improvements, standardization, and best practices across digital initiatives.

Required Skills & Experience

• 12+ years of experience in program or portfolio management of large-scale digital transformation initiatives.
• Strong knowledge of enterprise IT systems, cloud platforms, CRM, ERP, and digital technologies .
• Proven experience managing multi-disciplinary teams and complex stakeholder environments.
• Demonstrated experience in client service, pre-sales support, and solution consulting .
• Expertise in program governance, risk management, and change management .
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, negotiation, and leadership skills.
• Experience with Agile, Scrum, and hybrid project management methodologies .

Preferred Qualifications

• PMP, PgMP, or equivalent program management certification.
• Experience leading digital transformation in banking, finance, healthcare, or large enterprises .
• Knowledge of emerging technologies such as AI, analytics, RPA, and cloud-native architectures.
• Demonstrated ability to deliver measurable business outcomes through technology-led initiatives.
• Proven ability to develop client relationships and support business development efforts.

Education

• Bachelor’s or Master’s degree in Business Administration, Information Technology, Computer Science, or related field .

Travel Requirement

• Minimal travel required (typically ~15%), primarily for key client meetings or executive briefings.

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