Job Description

Essential Responsibilities: 

• Manage full-cycle international and domestic freight forwarding operations (air, ocean, and inland)

• Oversee import and export documentation and customs clearance procedures

• Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch

• Arrange and track transportation schedules with trucking and shipping carriers

• Prepare and verify commercial documents (BL, AWB, invoice, packing list, etc.) for compliance and accuracy

• Handle billing processes including issuing invoices (A/R) and verifying vendor invoices (A/P)

• Monitor and analyze job profit and loss (P&L) to ensure margin targets are met

• Conduct settlement processes and ensure timely closing of shipments

• Maintain accurate records in internal TMS/ERP systems

• Communicate effectively with customers, vendors, and internal management to resolve issues promptly

• Support problem resolution related to delivery, damage, or loss

Must Have the Following Competencies: 

N/A

Supervisory Requirements: 

N/A

Requirements: 

• 1–5 years of relevant experience in freight forwarding or logistics operations preferred

• Familiarity with import/export procedures, customs, and warehouse/transportation coordination

• Bilingual in Korean and English preferred

• High school GED required; Bachelor’s degree preferred

• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)

• Strong written and verbal communication, customer engagement, and problem-solving skills

• Self-motivated, organized, and capable of handling high-pressure environments

• Manage the time and attention based on assigned job roles and objectives 

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