Job Description

GC America Inc. – Inside Sales Representative

Be a driving force in building something new. Grow with us. Thrive with us.

About the Role:

GC America, a leading global manufacturer of world-class professional dental consumable materials, is launching a brand-new Inside Sales Division and we’re looking for hungry, passionate Inside Sales Representatives to help us grow! If you love learning how improved oral health improves quality of life, connecting with new potential customers, re-engaging existing accounts, and uncovering opportunities within dormant accounts and are energized by a high-volume outbound calling environment, this is your opportunity to make an impact and accelerate your career in a fun, goal-oriented sales culture. Working in one of suburban Chicago’s most attractive workplace environments is also a game changer!

You’ll be busy, making outbound calls every day to dental practices across the U.S., introducing GC America’s innovative, high-quality dental consumable products, and helping customers grow their practices. You’ll follow proven KPIs, collaborate with marketing and field sales, and take ownership of your success, all while contributing to a fun and competitive team culture for a company that will celebrate 105 years in business next year! You will work focused on an assigned territory, collaborating closely with the Regional Sales Reps to maximize field coverage and ensure a seamless team approach to customer engagement.

This role can also be a launching pad. Successful Inside Sales Reps can move into field sales, leadership, marketing, or other career paths within GC America. We’re growing, we’re global and we’re focused on bringing the best quality dental materials to patients nationwide!

What You’ll Do:

• Drive outbound calling, prospect new and existing customers, re-engage existing accounts, and revitalize dormant accounts to close new business
• Learn and passionately sell GC America’s portfolio of dental consumable products to dentists and dental teams, including office managers and dental hygienists
• Build meaningful, long-term customer relationships that provide value and drive loyalty
• Consistently meet and exceed monthly, quarterly, and annual sales targets and KPIs
• Actively use our Salesforce CRM, track all activities, manage pipeline, and leverage data to drive results
• Collaborate with field sales reps to support territory execution, maximize coverage, and ensure alignment between field and inside sales teams
• Work with Marketing on campaigns and lead conversions
• Contribute to a positive, energetic, competitive team environment
• Join our annual National Sales Meeting for an exciting off-site educational and celebratory experience as we recognize top performers and plan for the future!

Performance & KPI Highlights:

• Conduct 40–50 outbound calls daily to drive pipeline and sales opportunities
• Maintain a consistent volume of quality conversations with dental practices
• Book 10–15 qualified meetings/demos per week
• Monitor conversion metrics: Call‑to‑Connect, Lead‑to‑Opportunity, Opportunity‑to‑Deal
• Achieve monthly/quarterly/annual sales targets and manage pipeline velocity
• 100% compliance with CRM usage, all calls, meetings, and updates logged in Salesforce daily

What You Bring to the Table:

• You’re hungry for opportunity, success, and making an impact
• You thrive on the phone and energized by conversations, prospecting, and winning business
• You’re competitive in a friendly way, driven to beat your own best
• You’re coachable and adaptable, eager to learn and grow
• You’re organized, manage your time and pipeline effectively
• You’re a team player, positive and collaborative
• You’re resilient, bounce back from rejection and keep moving forward
• You’re passionate about sales, you genuinely enjoy the sales process
• You’re looking for a career, with growth and advancement potential
• You’re willing to celebrate the success of teammates and learn from them

Skills & Attributes for Success:

• High level of integrity in all business dealings
• Excellent time management and organizational skills
• Ability to uncover, develop, and close sales opportunities
• Strong relationship-building and problem-solving abilities
• Knowledge of product positioning, pricing, competition, and overall sales objectives
• Ability to sell company values and services via phone and online, using Teams meetings when necessary
• Adaptability to a fast-paced, constantly evolving organization
• Ability to engage multiple decision-maker levels within customers
• Outstanding oral and written communication skills
• Complete and accurate CRM usage is expected, no gaps, no guesswork, full visibility for the team
• Ability to thrive in a fast-paced environment and adjust well to change

Why GC America?

• Be part of something big! Join at the beginning and help us build an outstanding new Inside Sales Division
• Opportunity to help shape the Inside Sales Representative culture, contribute to a fun, supportive environment where you’ll build long-lasting professional friendships with your peers
• Play a key role in helping GC America grow and expand its market presence
• Career growth into field sales, leadership, marketing, and more

A strong company reputation with innovative products in the dental industry

MINIMUM QUALIFICATIONS:

Education High school diploma or equivalent required

Experience and/or Training Minimum of 6 months to 2 years of experience in inside sales, telesales, customer service, or a related role.

Technology/Equipment Basic proficiency with Microsoft Office (Outlook, Excel, Word, Teams), Familiarity with CRM systems

PREFERRED QUALIFICATIONS:

Education Associate’s or Bachelor’s degree in Business, Marketing, Communications, or a related field.

Experience and/or Training 2+ years of inside sales experience, ideally in a B2B or healthcare-related environment. Experience managing a sales pipeline, qualifying leads, and converting prospects to customers.

Technology/Equipment Proficiency with Microsoft Office Suite (Outlook, Excel, Word, Teams) Familiarity with CRM software (e.g., Salesforce, HubSpot, or similar) preferred. Experience conducting virtual meetings or product demos via video conferencing platforms (e.g., Microsoft Teams, Zoom).

Benefits and Perks:

• 401(k) through Fidelity and company matching 10%
• Dental insurance with Delta Dental PPO
• Health insurance BCBS Illinois PPO
• Employee Assistance Program
• Health Savings Account
• Company Paid Life Insurance (two times annual salary)
• Paid time off including an extra paid week off the week between Christmas and New Years
• Tuition reimbursement
• Vision insurance through EyeMed
• 10 paid holidays

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